A positive COVID-19 case was at Papamoa Sport & Rec Centre on Tuesday November 23 from 2:45-6:30pm and Wednesday November 24 from 2:45-5:30pm attending an activity within the venue. Anyone visiting the venue at the same time is a Casual Contact and has been contacted by venue management. These Casual Contacts have been advised to self-monitor for COVID-19 symptoms for 10 days after they were exposed at the location of interest. If symptoms develop, they are to get a test and stay at home until they get a negative test result AND until 24 hours after symptoms resolve. For any further information, please visit the Ministry of Health website.
Bay Venues Vaccination Stance
Bay Venues is operating under Alert Level 2 and there are measures in place at our venues for the safety of customers and staff.
When the COVID-19 Protection Framework (traffic light system) comes into effect in Tauranga it will supersede any previous Government guidance. It is extremely likely that Bay Venues will opt into this Framework which requires everyone entering our venues to be vaccinated. This means all staff, customers, and visitors (aged 12 and over) will need to produce a valid COVID-19 vaccination certificate to access any part of our facilities. Not requiring vaccinations would severely restrict numbers in our venues and significantly impact our ability to meet customer and community needs.
In the meantime, we are working through the vaccination requirements for staff under the Education order and are starting on risk assessments across all roles within the company to determine the risk from community transmission of COVID-19.
Our main priority is keeping our staff and customers safe, and vaccinations are the best tool to do this. More information on the COVID-19 Protection Framework (traffic light system) can be found on the Government’s COVID-19 website.
Bay Venues Level 2 Operational Changes
The following protocols are in place across our venues to keep our visitors and staff safe...
Operational Changes in Level 2
Mount Hot Pools
Changes to operating hours:
Aquafit restarts Monday, September 13:
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. No Aqua Zumba Classes in Level 2. Aqua Resist Classes are running as normal.
Mount Hot Pools & Baywave Massage
Staff required to wear face coverings
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. Sauna, steam room, waves, will not run in Level 2. Aqua Play Station and Hydroslide will operate on a reduced schedule. AquaFit classes will run with a 30 person limit, click here for timetable, please collect a token from reception. Friday Fun Nights and Birthday Parties won’t restart until Level 1. Public swimming lanes are available with a maximum of four swimmers per lane.
Greerton Aquatics & Otumoetai Pool
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. Aquafit classes at Greerton will proceed as normal, click here to download the timetable. While we wait for Swimming NZ guidance, we ask lane swimmers where practicable to maintain a 2 metre distance within the pool.
Learn to Swim lessons re-start at Greerton Aquatics & Baywave on Saturday, September 11. Only one parent per child please. Arrive dressed for lessons if possible and no play before or after lessons (as we have strict capacity limits in public facilities). Lessons missed from Level 4 to re-starting will be automatically credited to accounts. For more information email email@example.com.
Community Centres & QEYC
Face coverings required except when exercising. 2 metre physical distancing required which may affect capacity limits. Hirers must submit and have approved their Health & Safety Management Plan. Kitchens only available in Level 2 to group providing community dinners and afterschool programmes.
Community Halls, Mount Sport Centre, Merivale Action Centre & Aquinas Action Centre
Face coverings required except when exercising. 2 metre physical distancing required which may affect capacity limits. Hirers must submit and have approved their Health & Safety Management Plan that include contact tracing methods. Kitchens only available in Level 2 to group providing community dinners and afterschool programmes.
Operating from 7.30pm to 9.30pm in Level 2. 2 metre physical distancing off the court.
BayActive Sports Leagues at Trustpower Arena & QEYC
100 people limit applies. No spectators allowed. Games time will be to allow distancing between teams. Drink bottles required as drinking fountains are unavailable. When not playing 2 metre physical distancing rules apply.
Tumble Time at Trustpower Arena & QEYC
Re-starting from Monday, September 13. 100 people limit applies, and only one caregiver per paying child. Click here for Trustpower Arena sessions. Click here for Queen Elizabeth Youth Centre sessions.
Adams Centre for High Performance
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. Face coverings are not required when exercising. If you are visiting one of the High Performance Centre tenants please contact them directly to confirm level 2 protocols.
Face Coverings required except when participating in an activity. 2 metre physical distancing between groups required.
Please check back for updates. We appreciate your understanding and patience.
We are required to collect contact tracing details for everyone 12 years of age and over (unless unaccompanied by an adult) entering our venue.
There are three options for contact tracing:
Use the Government COVID Tracer App to scan the venues unique barcode
Swipe your membership or visit pass card (if applicable)
Manually record your details with reception or via the group and/or activity you are partaking in
Contact details assist with the management of COVID-19. This means that your details (name, contact number, time, and date of your visit) will be given to public health officials if it is required for contact tracing. Contact details provided manually will be held securely and destroyed after 60 days.
We encourage everyone to wear a face covering when visiting our venues. You are not required to wear a face covering within an aquatic environment or while exercising, but we encourage you to wear one as you enter and exit these facilities. For all other indoor public facilities, a face covering is required unless you are under 12 years of age or have trouble breathing. Staff in customer facing roles are required to wear face coverings (with the exception of staff within aquatic environments) as per the Alert Level 2 requirements.
When visiting our indoor recreational facilities (swimming pools, gym, community centres, halls, and indoor sports), you must keep a 2 metre distance from other people, except for friends and whānau. In these venues you will find markings on the floor, walls, or benches in areas where congregation occurs (e.g., reception, changing rooms etc) to indicate 2 metre spacing. Distancing isn’t required while sport is in play. We encourage customers to use payWave of Eftpos instead of cash.
As per the Government guidelines Bay Venues’ is working to a maximum capacity of 100 customers with 1 metre distancing per indoor or outdoor venue space (excluding staff).
Memberships & Visit Passes
All memberships & visit passes will automatically re-start upon the re-opening of the facilities on Thursday, September 9 (and Saturday, September 11 for Greerton Aquatic members/visit pass holders).
Increased Hygiene Regime
Before re-opening each facility, a thorough clean will be performed. All maned facilities undergo regular commercial cleans and high-touch point areas will be disinfected throughout the day and/or between use by staff, e.g., door handles, benches etc. We encourage visitors to any of our aquatic sites to consider how they can arrive and depart without necessarily using changing facilities to help minimise risks in these areas. Hand sanitiser will be available at the entrance of all Bay Venues’ facilities and we encourage customers and staff to use this before entering. It is important that you use basic hygiene measures, including washing your hands, coughing, or sneezing into your elbow and cleaning surfaces. Please stay home if you are feeling unwell.
Bay Venues’ are monitoring COVID-19 developments closely and will be updating this web page and notifying customers via our Facebook pages if our situation changes.
If you would like more information about COVID-19 please visit www.covid.govt.nz
If you would like to discuss any concerns with Bay Venues' management, please email firstname.lastname@example.org
Last updated November 19, 2021 at 9.11am.