Below you will find updates and media releases regarding the current bore issues affecting Baywave TECT Aquatic & Leisure Centre.
Baywave’s bore has been switched on and the pools will be back to their desirable temperatures in time for the long weekend.
Bay Venues Project Manager Justine Brennan says the reheating process began last night and indications are it will take 48 hours for the pools to reach their ideal temperatures.
The usual Friday Fun Night will resume tomorrow with a half-price general entry and free hydroslide, and Baywave’s BaySwim learn to swim classes - which have been relocated off site for the past few weeks - will be held on site as normal next week. These will resume on Tuesday, given Monday is a public holiday.
Justine says the temperature of Baywave’s lap pool (which has the biggest mass of water) had dropped from its usual 27 degrees to 20 degrees. The temperature is being constantly monitored and as of 9am this morning the temperature reading was already at 22.5 degrees.
“We are really pleased with the way the pools are re-heating. At this rate, we will have the Toddlers pool and Spa pool open this afternoon and expect to be back to normal temperatures in all pools by Friday afternoon”.
The pools’ bore problem was identified on May 13. The bore system, which provides heating to the pools, has since been fixed in a process involving re-casing the reinjection bore and partially re-casing the production bore. In a move to avoid damage to plant, the call was made to immediately shut-down the bore system. Water temperatures had been slowly dropping since then.
The lap pool and wave pool have remained open for use for those unfazed about the cooler temperatures. A half-price general entry and free hydroslide offer has been in place while Baywave is unable to offer its usual level of service. This offer will continue until closing time on Friday 1 June.
Justine says Bay Venues would like to thank customers for their tolerance and support during this issue and apologises for the inconvenience.
Update on the Baywave bore 6am Thursday 31 May
The bore was switched back on at 7pm last night (30 May) and it has been operational since then.
The pools are now heating with the Leisure Pool at 24 degrees at 6am today, and the Lap Pool sitting at 22.1 degrees.
We will update this site with the pool temperatures regularly today, and provide a targeted time and date on when pools will be back to normal temperatures.
We thank you again for your patience and support as we have worked through this issue.
Update on the Baywave bore Tuesday 29 May
As previously communicated in our update on Thursday 24th May, we had hoped to be in a position to switch the bore back on and start heating the pools this evening (Tuesday 29 May). We have experienced a slight delay today, due to the need to flush the reinjection bore for longer than anticipated.
We are now aiming for Wednesday evening to start reheating the pools and we will provide another update for you this time tomorrow.
The current temperature is 20.5 degrees.
Please note, once we switch on the bore, the pools will then take at least 48 hours to reheat to normal temperatures.
We thank you for your patience and can assure you that our contractors are working to resolve this problem as quickly as possible.
Published May 24 2018
We would like to provide our valued aquatic customers with an update on the situation with the bores at Baywave.
Click here to read the update
Published May 23 2018
Click here to read our Media Release, issued May 23 2018.
General public entry
What is the current situation?
As previously advised, we identified a problem with the bore system which provides heating to the pools at Baywave. To avoid damage to the plant, we made the decision to immediately shut down the bore system. Since then, water temperatures have been slowly dropping and as of today (Thursday 24 May) the water temperature in the lap pool is 22.7 degrees compared to the normal temperature of 27 degrees.
When are we expecting the temperatures to return to normal?
Good progress is being made on resolving the bore issue and expectations are that the reheating process will begin in less than a week. Investigation into the bore issue has now been completed and work has begun on fixing the problem. Fixing the bore is expected to take another two days, and the concrete will then need a four-day curing period.
All going well, we will be in a position to switch the bore back on and start heating the pools via a heat exchanger on Tuesday 29 May. The pools will then take at least 48 hours to reheat to normal temperatures.
You can click here to see the latest reported temperatures at Baywave (this is updated regularly for your convenience).
What does this mean for our customers?
Bay Venues would like to sincerely thank our customers for your support throughout this issue. Everyone involved is working hard to get the pools back to normal temperatures in the shortest possible time.
We apologise for the inconvenience, and thank you for your patience.
Baywave Staff and Management.